Philips
Philips C5-1 convex probe for repair
$0.00► Brief Description
Fault:Lens problem, cable broken, without strain relief.
Solution:Replace probe lens, replace a new cable, replace strain relief.
â–ºProblem & Solutoin
| Brand | Philips |
| Model | C5-1 |
| Fault | Lens problem, cable broken, without strain relief |
| Solution | Replace probe lens, replace a new cable, replace strain relief |
► Common issues with C5-1 probe
- Cable and Connector Damage
- Acoustic Lens Damage
- Crystal/Element Failure
- Intermittent Signal Loss or Noise
- Housing/Physical Damage
Philips C5-2 Convex Probe For Repair
$0.00► Brief DescriptionÂ
Fault:
Strain relief damage, cable broken.
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Solution:Â Replace strain relief, repair cable.
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â–ºProblem & Solutoin
| Brand | Philips |
| Model | C5-2 Convex |
| Fault | Strain relief damage, cable broken |
| Solution | Replace strain relief, repair cable |
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► Common Issues with Philips C5-2 Probes
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Dead or flickering elements (image dropouts, black lines)
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Cable damage (broken wires near the connector or handle)
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Lens damage (cracks, delamination, or wear)
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Acoustic array failure (no signal or weak signal)
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Connector issues (bent pins, corrosion)
► Troubleshooting Steps
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✅ Check the connector – Ensure no bent pins or debris.
✅ Inspect the cable – Look for cuts, kinks, or internal wire breaks.
✅ Test on another system – Rule out ultrasound machine issues.
✅ Check for physical damage – Cracks in the lens or housing.
Philips EPlQ/X5-1 Probe 2D Image Abnormal For Repair
$0.00► Brief Description
Fault:Â 2D image abnormal
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Solution: Replace scanhead
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â–ºProblem & Solutoin
| Brand | Philips |
| Model | EPlQ/X5-1 |
| Fault | 2D image abnormal |
| Solution | Replace scanhead |
► Common Problems & Symptoms
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- Image Artifacts (black lines, dropouts, flickering) → Damaged elements or cable
- No Image/Dead Probe → Cable break, connector issues, or internal failure
- Lens Damage (cracks, delamination) → Acoustic coupling issues
- Error Messages (“Probe Not Recognized”) → Faulty connector or internal electronics
► Troubleshooting Steps
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A. Physical Inspection
- Check for cable damage (kinks, cuts, or fraying near the connector/handle).
- Inspect the lens for cracks, bubbles, or wear.
- Examine the connector pins (bent, dirty, or corroded?).
B. Quick Tests
- Try the probe on another compatible Philips system (rules out machine issues).
- Wiggle the cable while scanning – If image flickers, the cable is likely damaged.
- Check for overheating (excessive heat suggests internal failure).
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Philips L12-3 Ultrasuound probe for repair
$0.00► Brief Description
Fault:Â Lens problem.
Solution:Â Replace lens.
â–ºProblem & Solutoin
| Brand | Philips |
| Model | L12-3 |
| Fault | Lens problem |
| Solution | Replace lens |
► Common issues with L12-3 Probe
- Image Dropout:
- Shadows
- Dual Images
- Cable Jacket Damage
- Connector Damage
- Strain Relief Separation
- Membrane/Lens Damage
Philips L12-5 linear array ultrasound probe for repair
$0.00► Brief Description
Fault:Â Crystal damage.
Solution:Â Replace crystal.
â–ºProblem & Solutoin
| Brand | Philips |
| Model | L12-5 |
| Fault | Crystal damage |
| Solution | Replace crystal |
- Image Dropouts / Dead Elements
- Acoustic Lens Damage
- Cable Damage
- Connector Damage
- Noisy or Attenuated Image
Philips L15-7io Linear probe for repair
$0.00► Brief Description
Fault:
Lens problem.
Solution:
â–ºProblem & Solutoin
| Brand | Philips |
| Model | L15-7io |
| Fault | Lens problem |
| Solution | Replace probe lens |
► Common issues with  L15-7io probe
- Cable and Connector Issues
- Acoustic Lens Damage
- Crystal/Element Failure
- Housing/Physical Damage
- Oil Leak
Philips S5-1 sector array ultrasound probe for repair
$0.00► Brief Description
Fault:Â Array element aging, lens bubble.
Solution:Â Replace Crystal.
â–ºProblem & Solutoin
| Brand | Philips |
| Model | S5-1 |
| Fault | Array element aging, lens bubble |
| Solution | Replace Crystal |
► Common issues with S5-1 Probe
- Image Dropouts / Dead Elements
- Acoustic Lens Damage
- Cable Damage
- Connector Damage
- Weak or Noisy Image
Philips S5-2 Cardiac probe for repair
$0.00► Brief Description
Fault:
Lens problem, cable broken, without strain relief.
Solution:
Replace probe lens, repair cable, replace strain relief.
â–ºProblem & Solutoin
| Brand | Philips |
| Model | S5-2 |
| Fault | Lens problem, cable broken, without strain relief |
| Solution | Replace probe lens, repair cable, replace strain relief |
► Common issues with S5-2 Cardiac probe
- Poor or blurry images
- Constant noise or static
- Color streaking or intermittent artifacts
- Cracked or dried-out lens
- Cable or strain relief damage
- Housing damage
- Connector pin damage
- Probe not recognized by the system
- Excessive heat from the transducer
Fix Once Right, Save Replacement Costs
Flexible endoscopes are among the most advanced and most used devices in the healthcare environment. As their use continues to expand, they are a critical component in improving patient surgical outcomes.
However, without the right quality assurance services, they can also present infection risks to customers, leading to significant avoidable service costs over the life of the device.
Long-term replacement or good accessory maintenance is necessary to extend the life of your endoscope equipment, and CareU Tech is committed to reducing service costs and minimizing patient risk so that repaired endoscopes always meet optimal performance standards.
If you have any needs for flexible endoscope accessories, such as insertion tubes, light guides, biopsy channels, air/water channels, flexures and assemblies, flex rubbers and meshes, etc., please contact our sales team and we will be here to meet your needs!